Sentia Response
After a data leak, an espionage incident or a crisis of confidence, the first days decide whether an organisation holds together. Sentia Response stabilises the people who matter most now.
Crisis support for the human side of an incident
An incident becomes known, the press reports, the first key people leave. What follows is often more dangerous than the incident itself: uncertainty turns into distrust, individual departures are read as a signal, and loyalty becomes a calculation about who leaves first.
This is precisely when insider risk is highest. People who want to leave take knowledge with them. Headhunters and competitors approach staff directly, journalists look for sources, old grievances come to the surface.
- A briefing with the board or partnership on the human dynamics of the crisis
- Identification of the critical roles and key people
- Coaching for leadership on one-to-one conversations with these people
- A protocol for protecting knowledge when people leave
- Guidance on handling approaches from headhunters, competitors and the media
- Support for leadership's internal communication
First conversation
Confidential and at short notice, usually within 48 hours. We clarify the situation, the people involved and how we work with your legal and communications advisers.
Stabilise
In the first weeks we work with leadership and key people: conversations, clarity, protection of knowledge.
Anchor
A review with the board: what held, what did not, and what needs to change.
- Companies after a data leak or espionage incident
- Law firms and consultancies in a crisis of confidence
- Organisations after the departure of defining figures
- Sentia Line clients, with priority
Leadership that knows whom it must talk to now, and how. And an organisation that protects its knowledge even in a crisis.
Sentia Response
- Availability
- at short notice; Sentia Line clients with priority
- Collaboration
- alongside legal, communications and forensic advisers
- Boundaries
- no investigations, no press work, no legal advice
- Proposal
- In writing after a confidential first conversation, with defined scope, fee, timetable and deliverables.
Does Sentia Response replace a crisis communications agency?
No. We work on the inside of the crisis: leadership, key people and protection of knowledge. External communication and legal questions stay with your advisers, with whom we coordinate closely.
Can you help if we are not yet a client?
Yes, on request and subject to capacity. Sentia Line clients have priority.
What if there is a concrete suspicion against a person?
Then the case belongs with the competent authorities and your legal advisers. We do not investigate, but we support leadership in handling the situation.
The question is not whether someone will ask. It is who will answer.
A confidential first conversation about your situation. Under NDA on request, in person, and without traces in your calendar.